Can I visit the storage unit to drop my items off?
For security/staffing reasons we generally don't allow customers to drop [...]
Are there any prohibited items?
Yes ,we can't accept dangerous goods, illegal items, perishable food, [...]
What items can I store?
You can store almost anything with us but most common [...]
Can I store ski/snowboard equipment, surfboards, bicycles, etc?
Yes, we can store seasonal or bulky items like skis, [...]
Do you offer airport pickup or delivery for stored items?
Yes, we can arrange pickup and delivery of your suitcase [...]
How far in advance do I need to book?
Booking a few weeks in advance is ideal but we [...]
Can you deliver my items internationally?
Yes, we can help to arrange international shipping from our [...]
I am currently not in Japan can I use your services?
Yes, that is no problem. Many of our customers are [...]
Am I able to use your storage service without Japanese identification / residency?
Yes, our storage service is open to everyone including tourists, [...]
Are there any hidden fees?
No, we keep the pricing transparent. Any additional fees such [...]
